100% of AI processing in the EU

Your data stays in Europe. Verifiably.

Not a marketing promise but architecture: we openly show where every component runs and who processes your data.

Infrastructure

The entire platform — application, database, file storage — runs on Hetzner Online GmbH servers in Germany; the AI models run at Scaleway in Paris.

Hosting and operations in Germany (Hetzner), AI inference in Paris (Scaleway)
Platform and standard AI without US hyperscalers — no AWS, no Azure, no GCP in the core path
Your content is stored with European providers in the EU — we fully disclose the provider list including all subcontractor chains
FutureWay AI itself is a German company — no US parent, no US branch

AI models

All models are hosted and operated in the EU — for chat, vision, embeddings and speech recognition.

Standard models: Scaleway Generative APIs (Paris, France)
Special capabilities such as document recognition (OCR): Mistral AI (France, EU jurisdiction)

We ourselves never train models on your data.

Our subprocessors — the complete list

This list is complete — every provider that processes personal data for us is on it. We also disclose the providers' own subcontractor chains: in the DPA and viewable in the platform at any time.

Provider	Registered office & processing	Purpose
Hetzner Online GmbH	Germany (EU)	Platform hosting, file storage, backups
Scaleway SAS	France (EU)	AI models (chat, vision, embeddings, transcription) and transactional emails
Mistral AI SAS	France (EU)	Document processing (OCR), speech-to-text
Mollie B.V.	Netherlands (EU)	Payment data only

Full transparency is part of the product: the current subprocessor list with all details is part of every data processing agreement. Your content and prompts are processed exclusively by the AI providers above — payment and email providers never touch them.

The works-council argument

FutureWay AI is built so that introducing it does not trigger a surveillance debate.

Org administrators never see their members’ chat contents — only aggregated statistics such as token usage and model distribution
There is no “view as user” mode — technically absent, not merely disabled
Temporary chat: conversations that are never stored
Deleted means deleted: immediate hard delete without a retention backdoor
Retention periods configurable per organization — older chats are deleted automatically

Full control: self-hosting

The entire platform is built as a Docker Compose stack with standard interfaces — on request you can run FutureWay AI entirely within your own infrastructure.

DPA & GDPR

FutureWay AI UG (haftungsbeschränkt) acts as a processor under Art. 28 GDPR. The data processing agreement, including the complete subprocessor list, is part of every business account.

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